Worldwide Tapestries ::  Privacy and security

Privacy and security

This privacy policy describes the privacy practices for www.worldwidetapestries.com. This privacy policy applies solely to information collected by this web site. It describes the following:

What personally identifiable information is collected from you through the web site, how it is used and with whom it may be shared.

What choices are available to you regarding the use of your data.

The security procedures in place to protect your information.

How you can correct any inaccuracies in the information.

Information Collection, Use, and Sharing

We are the sole owners of the information collected on this site. We only have access to/collect information that you voluntarily give us via email or other direct contact from you. We will not sell or rent this information to anyone. We will use your information to respond to you, regarding the reason you contacted us. We will not share your information with any third party outside of our organization other than as necessary to process, fulfil and ship an order. Unless you ask us not to, we may contact you via email in the future to tell you about specials, new products or services, or changes to this privacy policy.

Your Access to and Control Over Information

You may opt out of any future contacts from us at any time. You can do the following at any time by contacting us via the email address or phone number given on our website:

See what data we have about you, if any.

Change/correct any data we have about you.

Have us delete any data we have about you.

Express any concern you have about our use of your data.

Registration

In order to access specific promotions, subscribe to a news letter, or to access our after purchase emails, a user must first complete the registration form. During registration a user is required to give certain information (such as name and email address). This information is used to contact you about the promotions, information, products or services on our site in which you have expressed interest.

Orders

We request information from you on our order form. To buy from us, you must provide contact information (like name, billing address, shipping address, phone, email etc) and financial information (like credit card details). This information is used to process payment, to fulfil and to ship your order. If we have trouble processing an order, we'll use this information to contact you.

Security

We take precautions to protect your information. When you submit sensitive information via the website, your information is protected both online and offline. Wherever we collect sensitive information (such as credit card data), that information is encrypted and transmitted to us in a secure way. You can verify this by looking for a closed lock icon at the bottom of your web browser, or looking for "https" at the beginning of the address of the web page.

While we use encryption to protect sensitive information transmitted online, we also protect your information offline. Only employees who need the information to perform a specific job (for example, billing or customer service) are granted access to personally identifiable information. The computers/servers in which we store personally identifiable information are kept in a secure environment. If you call us to place a phone order, we place your order through the secure checkout process via our website.

Sharing

We use credit card processing companies to process payments for goods and services, mills and warehouses to supply products, and shipping companies to ship orders. These companies will use personally identifiable information in order to process, fulfill and ship your order.

If you optin to our newsletters, promotions, or post purchase emails, you will receive emails from our autoresponder email service, or emails from us. Opting in involves clicking on a link provided in an email to you, to confirm that you want to receive our emails. We provide your details, such as name and email, to these autoresponder email services for the purpose of enabling these emails to be sent. You can unsubscribe via the unsubscribe link at the bottom of the email (on emails from our autoresponder service) or by contacting us by email.

Surveys & Contests

From time-to-time our site requests information via surveys or contests. Participation in these surveys or contests is completely voluntary and you may choose whether or not to participate and therefore disclose this information. Information requested may include contact information (such as name and shipping address), and demographic information (such as zip code, age level). Contact information will be used to notify the winners and award prizes. Survey information will be used for purposes of monitoring or improving the use and satisfaction of this site.

Links

This web site contains links to other sites. Please be aware that we are not responsible for the content or privacy practices of such other sites. We encourage our users to be aware when they leave our site and to read the privacy statements of any other site that collects personally identifiable information.

Cookies

We use "cookies" on this site. A cookie is a piece of data stored on a site visitor's hard drive to help us improve your access to our site and identify repeat visitors to our site. For instance, when we use a cookie to identify you, you would not have to log in a password more than once, thereby saving time while on our site. Cookies can also enable us to track and target the interests of our users to enhance the experience on our site. Usage of a cookie is in no way linked to any personally identifiable information on our site.

Google Analytics

We use Google analytics to help measure how users interact with our website. As a user navigates between web pages, Google Analytics uses JavaScript tags (libraries) to record information about the page a visitor has seen, for example the URL of the page. The Google Analytics JavaScript libraries use HTTP Cookies to remember what a user has done on previous pages or interactions with the website. Google Analytics does not store any personal information about your website users. Read the Google Analytics privacy document at www.google.com/analytics/learn/privacy.html

Updates

Our Privacy Policy may change from time to time and all updates will be posted on this page. If you feel that we are not abiding by this privacy policy, you should contact us immediately via telephone on 08 9371 3808 or via email at contact (at) worldwide tapestries.com (replace the (at) with the @ symbol.











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"Thank you so much for your help with getting a tapestry. It was great to find that when we returned to Australia we were able to peruse your extensive selection at our leisure, select several that we liked, and order them hassle free over the internet and delivered to our door! ...

Thanks again. We have no hesitation in recommending your service to others!"

Richard, New South Wales

"I am so happy with my purchase. But also extremely delighted with the service I have recieved which has been second to none...

But best of all the saving I made by purchasing online was great. Thankyou"

Jane, Mount Annan

"Now all the tapestries are installed in their allotted positions, my most optimistic expectations have been confirmed.

I am so delighted that a second order is already on the way!"

Rex, Queensland

"You have the most amazing range of tapestries to choose from, AND you ship the order free! Amazing!

After only 2 weeks, my beautiful tapestry arrived! It is perfect, I just love it, and have had so many favourable comments from family and friends.

I am hooked, ...and currently am awaiting delivery of my 2nd order."

Marilyn

Ordered a tapestry to very short timescales just before Christmas... not expecting to receive before the New Year. Extremely surprised when it arrived just before Christmas during all the really snowy weather

...& even more surprised at the high quality of the tapestry. I am now about to place an order for another tapestry for my daughter's 18th birthday.

Highly recommended!

David, England

I would highly recommend Worldwide Tapestries... Your tapestries and service is exemplary.

From a very satisfied customer.

Ian, Doncaster East

"I would like to just say that the service and the quality of the tapestry I've recently purchased are exceptional.

The photos are exactly as the actual physical item received.

Might possibly be a returning customer, just need to see if I can find any more space in the house. Thank you for a great service."

Olivera

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