Privacy and security
What personally identifiable information is collected from you through the web site, how it is used and with whom it may be shared.
What choices are available to you regarding the use of your data.
The security procedures in place to protect your information.
How you can correct any inaccuracies in the information.
Information Collection, Use, and Sharing
Your Access to and Control Over Information
You may opt out of any future contacts from us at any time. You can do the following at any time by contacting us via the email address or phone number given on our website:
See what data we have about you, if any.
Change/correct any data we have about you.
Have us delete any data we have about you.
Express any concern you have about our use of your data.
In order to access specific promotions, subscribe to a news letter, or to access our after purchase emails, a user must first complete the registration form. During registration a user is required to give certain information (such as name and email address). This information is used to contact you about the promotions, information, products or services on our site in which you have expressed interest.
We request information from you on our order form. To buy from us, you must provide contact information (like name, billing address, shipping address, phone, email etc) and financial information (like credit card details). This information is used to process payment, to fulfil and to ship your order. If we have trouble processing an order, we'll use this information to contact you.
We take precautions to protect your information. When you submit sensitive information via the website, your information is protected both online and offline. Wherever we collect sensitive information (such as credit card data), that information is encrypted and transmitted to us in a secure way. You can verify this by looking for a closed lock icon at the bottom of your web browser, or looking for "https" at the beginning of the address of the web page.
While we use encryption to protect sensitive information transmitted online, we also protect your information offline. Only employees who need the information to perform a specific job (for example, billing or customer service) are granted access to personally identifiable information. The computers/servers in which we store personally identifiable information are kept in a secure environment. If you call us to place a phone order, we place your order through the secure checkout process via our website.
We use credit card processing companies to process payments for goods and services, mills and warehouses to supply products, and shipping companies to ship orders. These companies will use personally identifiable information in order to process, fulfill and ship your order.
If you optin to our newsletters, promotions, or post purchase emails, you will receive emails from our autoresponder email service, or emails from us. Opting in involves clicking on a link provided in an email to you, to confirm that you want to receive our emails. We provide your details, such as name and email, to these autoresponder email services for the purpose of enabling these emails to be sent. You can unsubscribe via the unsubscribe link at the bottom of the email (on emails from our autoresponder service) or by contacting us by email.
Surveys & Contests
From time-to-time our site requests information via surveys or contests. Participation in these surveys or contests is completely voluntary and you may choose whether or not to participate and therefore disclose this information. Information requested may include contact information (such as name and shipping address), and demographic information (such as zip code, age level). Contact information will be used to notify the winners and award prizes. Survey information will be used for purposes of monitoring or improving the use and satisfaction of this site.
This web site contains links to other sites. Please be aware that we are not responsible for the content or privacy practices of such other sites. We encourage our users to be aware when they leave our site and to read the privacy statements of any other site that collects personally identifiable information.
We use "cookies" on this site. A cookie is a piece of data stored on a site visitor's hard drive to help us improve your access to our site and identify repeat visitors to our site. For instance, when we use a cookie to identify you, you would not have to log in a password more than once, thereby saving time while on our site. Cookies can also enable us to track and target the interests of our users to enhance the experience on our site. Usage of a cookie is in no way linked to any personally identifiable information on our site.