Worldwide Tapestries ::  Shipping FAQ

Shipping FAQ

For our full terms and conditions of ordering, including returns and exchanges, please see our terms and conditions page.

What is the price of shipping?

Here at Worldwide Tapestries, we offer free shipping for orders over $75 to the continental US.

For orders outside the continental USA, and internationally, we offer a flat rate of $57 for shipping for any sized order.

While other companies charge higher costs for shipping, including rising costs when you order more than one tapestry, we keep the price at the fixed cost of $57.

If you wish to have express shipping, you can add this as an option. Please contact us if you wish to find out more about express shipping.

Where are my tapestries shipped from?

Our tapestries come from Europe from fine tapestry makers in Belgium, France and Italy, as well as from tapestry mills in the US. Most tapestries are shipped from our warehouses in the US. Some tapestries are shipped from the United Kingdom.

If shipped from the United Kingdom, this is indicated on the product description.

Our handwoven tapestries are made in China.

Taxes or duties

Depending on the country that you are in, there may be taxes, VAT or duties for products that you purchase that are imported. There may also be fees from courier companies or postal services in such cases where there are duties and taxes to be processed.

If this is the case, the customer is responsible for these taxes or duties and associated fees.

How long does it take for the shipping of the tapestries?

After you place your order, it usually takes 24-48 hours before your order is processed.

If the items are in stock, shipping normally takes 12-15 working days after the order is processed.

If an item is not in stock, it may take 14 working days or longer, to come into stock. The amount of time it takes to come into stock depends on the mill and can vary significantly. The amount of time it takes to come into stock is beyond our control as we are sourcing tapestries from mills and suppliers that are not in our control. Estimates may be given from the mills or suppliers which we relay to you, for the approximate time to product a tapestry or other product, however these time estimates may change as time goes on, and be prolonged depending on the actual production time, delays, mill closures for holidays or any other circumstance that can cause delays. Tapestry production involves machine looms as well as hand woven finishes to add backings or rod tunnels which are done by hand, and take time, and can vary in production time.

Time or day of delivery can not be guaranteed due to the many factors mentioned above, as well as the fact that any shipping companies that we may use to ship products, are also beyond our control.

If you wish to use express shipping, please contact us at contact @ worldwidetapestries.com (remove spaces before and after the @ symbol) for express shipping options and prices.

Express shipping, when used for items in stock, can be about a 5-7 day delivery to the US, or approximately 8-15 working day delivery to other countries. Again, the time or day of delivery can not be guaranteed in any cirumstance due to the shipping companies not being in our control, as well as potential delays in customs or local postal services once the products reach your country or area. For some items in our range, which are shipped from other locations, the shipping time can vary. Contact us for a quote on shipping cost and timing.

Also, natural disasters or man made situations may cause delays in production or shipping.

Faster/Express shipping

Want faster shipping? If you need faster or express shipping, please email us at contact @ worldwidetapestries.com (remove spaces before and after the @ symbol) with your details.

We will check the availability of the tapestry and you will be informed of the faster or express shipping cost and time for delivery available to your country.

What happens if my tapestry is not in stock when I order?

If the tapestry you have bought is out of stock, it can take 14 working days or longer, depending on the mill, to return to stock, before it can be shipped. The amount of time it takes to come into stock depends on the mill and can vary significantly.

Note: For handwoven tapestries, as these are hand crafted, will normally take 4-6 months to be completed. If they are already in production, the time to completion will be shorter.

Other questions?

If you have any further queries about our shipping FAQs, please email

contact @ worldwidetapestries.com (remove spaces before and after the @ symbol)

We’ll be more than happy to help you with your question!











To find out more about our limited time Free Tassels Offer, click here!

"Thank you so much for your help with getting a tapestry. It was great to find that when we returned to Australia we were able to peruse your extensive selection at our leisure, select several that we liked, and order them hassle free over the internet and delivered to our door! ...

Thanks again. We have no hesitation in recommending your service to others!"

Richard, New South Wales

"I am so happy with my purchase. But also extremely delighted with the service I have recieved which has been second to none...

But best of all the saving I made by purchasing online was great. Thankyou"

Jane, Mount Annan

"Now all the tapestries are installed in their allotted positions, my most optimistic expectations have been confirmed.

I am so delighted that a second order is already on the way!"

Rex, Queensland

"You have the most amazing range of tapestries to choose from, AND you ship the order free! Amazing!

After only 2 weeks, my beautiful tapestry arrived! It is perfect, I just love it, and have had so many favourable comments from family and friends.

I am hooked, ...and currently am awaiting delivery of my 2nd order."

Marilyn

Ordered a tapestry to very short timescales just before Christmas... not expecting to receive before the New Year. Extremely surprised when it arrived just before Christmas during all the really snowy weather

...& even more surprised at the high quality of the tapestry. I am now about to place an order for another tapestry for my daughter's 18th birthday.

Highly recommended!

David, England

I would highly recommend Worldwide Tapestries... Your tapestries and service is exemplary.

From a very satisfied customer.

Ian, Doncaster East

"I would like to just say that the service and the quality of the tapestry I've recently purchased are exceptional.

The photos are exactly as the actual physical item received.

Might possibly be a returning customer, just need to see if I can find any more space in the house. Thank you for a great service."

Olivera

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