For our full terms and conditions of ordering, including returns and exchanges, please see our terms and conditions page.
What is the price of shipping?
Here at Worldwide Tapestries, we offer free shipping for orders over $75 to the continental US.
For orders outside the continental USA, and internationally, we offer a flat rate of $57 for shipping for any sized order.
While other companies charge higher costs for shipping, including rising costs when you order more than one tapestry, we keep the price at the fixed cost of $57.
If you wish to have express shipping, you can add this as an option. Please contact us if you wish to find out more about express shipping.
Where are my tapestries shipped from?
Our tapestries come from Europe from fine tapestry makers in Belgium, France and Italy, as well as from tapestry mills in the US. Most tapestries are shipped from our warehouses in the US. Some tapestries are shipped from the United Kingdom.
If shipped from the United Kingdom, this is indicated on the product description.
Our handwoven tapestries are made in China.
Taxes or duties
Depending on the country that you are in, there may be taxes, VAT or duties for products that you purchase that are imported. There may also be fees from courier companies or postal services in such cases where there are duties and taxes to be processed.
If this is the case, the customer is responsible for these taxes or duties and associated fees.
How long does it take for the shipping of the tapestries?
After you place your order, it usually takes 24-48 hours before your order is processed.
If the items are in stock, shipping normally takes 12-15 working days after the order is processed.
If an item is not in stock, it may take 14 working days or longer, to come into stock. The amount of time it takes to come into stock depends on the mill and can vary significantly. The amount of time it takes to come into stock is beyond our control as we are sourcing tapestries from mills and suppliers that are not in our control. Estimates may be given from the mills or suppliers which we relay to you, for the approximate time to product a tapestry or other product, however these time estimates may change as time goes on, and be prolonged depending on the actual production time, delays, mill closures for holidays or any other circumstance that can cause delays. Tapestry production involves machine looms as well as hand woven finishes to add backings or rod tunnels which are done by hand, and take time, and can vary in production time.
Time or day of delivery can not be guaranteed due to the many factors mentioned above, as well as the fact that any shipping companies that we may use to ship products, are also beyond our control.
If you wish to use express shipping, please contact us at contact @ worldwidetapestries.com (remove spaces before and after the @ symbol) for express shipping options and prices.
Express shipping, when used for items in stock, can be about a 5-7 day delivery to the US, or approximately 8-15 working day delivery to other countries. Again, the time or day of delivery can not be guaranteed in any cirumstance due to the shipping companies not being in our control, as well as potential delays in customs or local postal services once the products reach your country or area. For some items in our range, which are shipped from other locations, the shipping time can vary. Contact us for a quote on shipping cost and timing.
Also, natural disasters or man made situations may cause delays in production or shipping.
Want faster shipping? If you need faster or express shipping, please email us at contact @ worldwidetapestries.com (remove spaces before and after the @ symbol) with your details.
We will check the availability of the tapestry and you will be informed of the faster or express shipping cost and time for delivery available to your country.
What happens if my tapestry is not in stock when I order?
If the tapestry you have bought is out of stock, it can take 14 working days or longer, depending on the mill, to return to stock, before it can be shipped. The amount of time it takes to come into stock depends on the mill and can vary significantly.
Note: For handwoven tapestries, as these are hand crafted, will normally take 4-6 months to be completed. If they are already in production, the time to completion will be shorter.
If you have any further queries about our shipping FAQs, please email
contact @ worldwidetapestries.com (remove spaces before and after the @ symbol)
We’ll be more than happy to help you with your question!