Worldwide Tapestries ::  Terms of Use

Terms of Use

For our full terms and conditions of ordering, please see our terms and conditions page.

This Privacy Policy governs the manner in which Worldwide Tapestries collects, uses, maintains and discloses information collected from users (each, a "User") of the www.worldwidetapestries.com website ("Site"). This privacy policy applies to the Site and all products and services offered by Worldwide Tapestries.

Personal identification information

We may collect personal identification information from Users in a variety of ways, including, but not limited to, when Users visit our site, register on the siteplace an order, fill out a form, respond to a survey, subscribe to the newsletter and in connection with other activities, services, features or resources we make available on our Site. Users may be asked for, as appropriate, name, email address, mailing address, phone number, credit card information,

Users may, however, visit our Site anonymously.

We will collect personal identification information from Users only if they voluntarily submit such information to us. Users can always refuse to supply personally identification information, except that it may prevent them from engaging in certain Site related activities.

Non-personal identification information

We may collect non-personal identification information about Users whenever they interact with our Site. Non-personal identification information may include the browser name, the type of computer and technical information about Users means of connection to our Site, such as the operating system and the Internet service providers utilized and other similar information.

Web browser cookies

Our Site may use "cookies" to enhance User experience. User's web browser places cookies on their hard drive for record-keeping purposes and sometimes to track information about them. User may choose to set their web browser to refuse cookies, or to alert you when cookies are being sent. If they do so, note that some parts of the Site may not function properly.

How we use collected information

Worldwide Tapestries collects and uses Users personal information for the following purposes:

To improve customer service

Your information helps us to more effectively respond to your customer service requests and support needs.

To improve our Site: We continually strive to improve our website offerings based on the information and feedback we receive from you.

To process transactions: We may use the information Users provide about themselves when placing an order only to provide service to that order. We do not share this information with outside parties except to the extent necessary to provide the service. The email address Users provide for order processing, will be used to send them information and updates pertaining to their order. It may also be used to respond to their inquiries, and/or other requests or questions. The information provided in your order, including your name, address, phone number and order notes, are provided to relevant supplier or suppliers when we place an order for products from the supplier or suppliers. In most circumstance if we need to contact you about your order, you are contacted by us and not by the supplier. In some circumstances, you may be contacted by the supplier. We may use your email or phone number to contact you about your order.

After an order you will also receive an email to ask you to optin to our email autorepsonder series which sends you information about our products, discount coupons, future promotions and other related information. You will need to click on a link in that email to confirm optin to receive these emails. To unsubscribe from these emails, you can click on an unsubscribe link at the bottom of these autoresponder emails. This email service are sent through a third party email service provider.

To send periodic emails: If User decides to opt-in to any of our mailing lists, they will receive emails that may include company news, updates, related product or service information, etc. If at any time the User would like to unsubscribe from receiving future emails, we include detailed unsubscribe instructions at the bottom of each email or User may contact us via our Site.

To administer a content, promotion, survey or other Site feature

To send Users information they agreed to receive about topics we think will be of interest to them.

How we protect your information

We adopt appropriate data collection, storage and processing practices and security measures to protect against unauthorized access, alteration, disclosure or destruction of your personal information, username, password, transaction information and data stored on our Site.

Sensitive and private data exchange between the Site and its Users happens over a SSL secured communication channel and is encrypted and protected with digital signatures. Credit card details are transmitted secrurely to our payment gateways.

Sharing your personal information

We do not sell, trade, or rent Users personal identification information to others. We may share generic aggregated demographic information not linked to any personal identification information regarding visitors and users with our business partners, trusted affiliates and advertisers for the purposes outlined above.We may use third party service providers to help us operate our business and the Site or administer activities on our behalf, such as sending out newsletters or surveys. We do need to provide your name, adress, and phone number to enable our product suppliers and courier companies to enable us to send products to you.

Third party websites

Users may find advertising or other content on our Site that link to the sites and services of our partners, suppliers, advertisers, sponsors, licensors and other third parties. We do not control the content or links that appear on these sites and are not responsible for the practices employed by websites linked to or from our Site. In addition, these sites or services, including their content and links, may be constantly changing. These sites and services may have their own privacy policies and customer service policies. Browsing and interaction on any other website, including websites which have a link to our Site, is subject to that website's own terms and policies.

Information on our site

While we endeavor to keep the information on our website accurate, we cannot guarantee its accuracy and we cannot guarantee that it is free of errors. Our website may also contain content written by other authors or by website visitors, such as on our blog. We do not

Account Terms

By registering with the Website you can access or view the prices, product inventories, and submit purchase orders electronically. You are responsible for using the Website in a private and secure manner. We will not be liable for any damage or loss caused from any unauthorized account access resulting from your actions, such as not logging out of the account or sharing your account password. We reserve the right to refuse registration or cancel an account at any time.

Acceptable Use

You shall not do any of the following or permit any other third parties to do any of the following:

(a) Post or transmit any unlawful, threatening, abusive, libelous, defamatory, obscene, offensive, or profane information of any kind, or that are discriminatory, including, without limitation, any transmissions constituting or encouraging conduct that would constitute a criminal offense, give rise to civil liability, or otherwise violate any local, provincial, state, national or international law, including without limitation, export control laws and regulations;

(b) Post or transmit any information or software that the sender is aware contains a virus, worm, or other harmful component;

(c) Upload, post, publish, transmit, reproduce, or distribute in any way, information, software or other material which is protected by copyright or other proprietary right, without obtaining the permission of the copyright owner or right holder;

(d) Account sharing, including, without limitation, letting third parties use your account and password.

Changes to this privacy policy

Worldwide Tapestries has the discretion to update this privacy policy at any time. When we do, revise the updated date at the bottom of this page,. We encourage Users to frequently check this page for any changes to stay informed about how we are helping to protect the personal information we collect. You acknowledge and agree that it is your responsibility to review this privacy policy periodically and become aware of modifications.

Your acceptance of these terms

By using this Site, you signify your acceptance of this policy and terms of service. If you do not agree to this policy, please do not use our Site. Your continued use of the Site following the posting of changes to this policy will be deemed your acceptance of those changes.

Contacting us

If you have any questions about this Privacy Policy, the practices of this site, or your dealings with this site, please contact us at:

Worldwide Tapestries

www.worldwidetapestries.com

PO Box 570

Mount Lawley

WA, Australia

email: contact @ worldwidetapestries.com (remove spaces before and after the @ symbol)

Updated 27th June 2014











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"Thank you so much for your help with getting a tapestry. It was great to find that when we returned to Australia we were able to peruse your extensive selection at our leisure, select several that we liked, and order them hassle free over the internet and delivered to our door! ...

Thanks again. We have no hesitation in recommending your service to others!"

Richard, New South Wales

"I am so happy with my purchase. But also extremely delighted with the service I have recieved which has been second to none...

But best of all the saving I made by purchasing online was great. Thankyou"

Jane, Mount Annan

"Now all the tapestries are installed in their allotted positions, my most optimistic expectations have been confirmed.

I am so delighted that a second order is already on the way!"

Rex, Queensland

"You have the most amazing range of tapestries to choose from, AND you ship the order free! Amazing!

After only 2 weeks, my beautiful tapestry arrived! It is perfect, I just love it, and have had so many favourable comments from family and friends.

I am hooked, ...and currently am awaiting delivery of my 2nd order."

Marilyn

Ordered a tapestry to very short timescales just before Christmas... not expecting to receive before the New Year. Extremely surprised when it arrived just before Christmas during all the really snowy weather

...& even more surprised at the high quality of the tapestry. I am now about to place an order for another tapestry for my daughter's 18th birthday.

Highly recommended!

David, England

I would highly recommend Worldwide Tapestries... Your tapestries and service is exemplary.

From a very satisfied customer.

Ian, Doncaster East

"I would like to just say that the service and the quality of the tapestry I've recently purchased are exceptional.

The photos are exactly as the actual physical item received.

Might possibly be a returning customer, just need to see if I can find any more space in the house. Thank you for a great service."

Olivera

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