Shipping FAQ

For our full terms and conditions of ordering, including returns and exchanges, please see our terms and conditions page.

What is the shipping price?

Here at Worldwide Tapestries, we offer Free shipping to the continental USA for orders of $100 or over. For orders under $100 to the continental USA, there is a flat rate of $35 shipping.

For shipping to the non-continental USA and to Canada, it is a flat rate of $15.

For shipping internationally, we offer shipping costs that are from $49, and is capped at a maximum of $99.

If you wish to have express shipping, please contact us at contact@worldwidetapestries.com to request express shipping price and options.

Where are my tapestries made in?

Our tapestries are made in Europe from fine tapestry makers in Belgium, France and Italy, as well as from tapestry mills in the USA.

Our handwoven tapestries are made in China.

Where are my tapestries and products shipped from?

Most tapestries and products shipped from the USA to the customer. Some tapestries or products are shipped from the United Kingdom or other country, to the customer. This is indicated on the product page, under the Specifications tab.

If products are only available for shipping to specific countries, then this will be indicated on the product page, under the Specifications tab.

Taxes, duties or fees?

Depending on the country that you are in, there may be taxes, GST, VAT or import duties for products that are being shipped to you from another country. There may also be fees from courier companies or postal services in such cases where there are customs clearance, taxes or duties to be processed, or other reasons.

The customer is responsible for all taxes, duties or fees.

Most items are shipped from the US to the customer. Some items are shipped from the United Kingdom to the customer. This is indicated on the product page, under the Specifications tab.

How long does it take for shipping?

After you place your order, it usually takes 24-48 hours before your order is processed.

For items in stock and shipped from the USA, shipping to the continental USA normally takes 4-7 working days after the order is processed, and to outside the continental USA, 12-15 working days after the order is processed.

If an item is not in stock, it may take 14 working days or longer, to come into stock, before it is shipped.

The amount of time it takes to come into stock depends on the mill and can vary depending on the mill. Estimates may be given from the suppliers which we relay to you, for the approximate time to product a tapestry or other product, however these time estimates may change depending on the actual production time, and delivery time from the mill to the warehouse.

Express shipping?

If you wish to use express shipping, please contact us at contact@worldwidetapestries.com for express shipping options and prices.

We will check the availability of the tapestry and you will be informed of the faster or express shipping cost and time for delivery available to your country.

Express shipping, for items in stock and shipped from the USA, can take approximately 3-5 days to the continental USA, or approximately 8-14 working days to outside of the continental USA, depending on the option chosen.

Contact us for options for shipping cost and timing.

What about handwoven tapestries?

Note: For handwoven tapestries, as these are hand crafted, will normally take 4-6 months to be completed.

If the tapestry is already in production, the time to completion will be shorter.

Note that all handwoven tapestry sales are final and no refunds are accepted.

Other questions?

If you have any further queries about our shipping FAQs, please email

contact@worldwidetapestries.com

We’ll be more than happy to help you with your question!